1. What are your locations and hours of operations?
You can shop from our store at 2580 Broadway New York, NY 10025 Mon-Fri 7am to 9pm and Sat-Sun&Holidays 8am to 9pm, and also at our Grand Central Terminal store at 78 Grand Central Terminal New York, NY 10017, Mon-Fri 7am to 9pm, Sat 10am to 7pm and Sunday 11am to 6pm.
2. How can I contact you directly?
Over the phone call (347) 470-TEAS. You can also email us at email@example.com.
3. Shipping policy?
We ship orders Monday through Friday (except Holidays) and use the shipping option the customer chose at checkout.
Products marked as OUT OF STOCK might be switched for a similar product. Products marked as ON BACKORDER will ship as soon as the product is back in stock (date available on product page).
4. Return policy?
DO NOT SEND ANY RETURN WITHOUT CONTACTING US.
Contact us at firstname.lastname@example.org to get a return ID number.
Tea, spices, sugar, salt, peppers and any other food items cannot be exchanged or returned.